Warranty & Repairs

Warranty Information

For returns which are past the 14 day period, Purchases made through SiteSurv USA, Inc, may be returned within the 14 day Return Policy period. After this time, products may be covered by their respective manufacturer’s warranty. In some instances, manufactures will offer replacement or repair at their discretion. For your convenience, we can provide the manufacturer’s contact information for your product.

Repairs

We offer repair and calibration services for Total Stations, Theodolites and Auto Levels.

Our factory authorized service centers are located in Ft. Lauderdale and Tampa, and repair virtually all makes of surveying instruments and lasers. Each facility is equipped to provide fast turn-around time and reliable repairs. Our technicians are factory trained to use the latest technologies in computer aided diagnostics to source problems fast. We offer the following services:

  • Instrument testing and calibration
  • Instrument overhaul in the event of serious damage
  • Cleaning, lubrication, and preventative factory maintenance
  • Firmware updates
  • Warranty repairs
  • Loaner instruments